How soon will I receive my order?
If you order a standard size mattress or standard size foam, we will normally ship it the same or next business day. Depending on where you live, the delivery time will be 1-5 business days. If you submit a custom order, allow 2-3 weeks for delivery.
Can I request a specific day to have my order delivered?
Yes, as long as it is not Saturday, Sunday, or a holiday. Many people who are moving, going on vacation, or want to be home when the order arrives choose to designate a certain date to have the order delivered. We do this for customers nearly every week - it is not an inconvenience.
Can I get Overnight, 2nd Day, or Saturday delivery?
Yes, but not shipped for FREE. We will pass on whatever the shipping costs are for the service you want.
What are the shipping options for residents of Alaska or Hawaii?
For residents of Hawaii, 2nd Day Air for small packages or shiptohawaii.com for large packages are the best choices. For residents of Alaska, 2nd Day Air is best for small packages and Lynden Transport or any other company that brings freight up on barges is the best choice for larger packages.
Why are your prices so much lower than many of your competitors?
Foam Sweet Foam began in 1982 selling polyurethane foam. We have evolved to the point of selling high end 100% Natural Latex mattresses. Many of our competitors started in the mattress business (where there are substantial markups) and added foam mattresses to their product line. Others have a large advertising budget, so their prices will be higher.
Do you sell box springs with your mattresses?
Our mattresses do not require box springs or foundations. Our mattresses work well on platform beds, slat beds, captain's beds, and sleigh beds.
What warranties do you offer?
Foam Sweet Foam has the following warranties on its foam:
100% Natural Talalay Latex - 30 years
100% Natural Dunlop Latex - 30 years
We will replace the foam if it loses 1/2 inch of thickness due to fatigue. This is a full warranty and is not prorated.
Will there be a glue seam in the foam components of my mattress?
Talalay Latex is poured in a mold that is 40" x 80". All domestic pieces of Latex larger than a twin or twin long will have a glue seam. This is nothing to be concerned with since the bond is very strong and will not come apart.