FAQ

People read and are told a lot of things. We have found that when a customer is told a certain type of Latex is not good, it is usually by a company that does not sell that type. The salesperson is trying to sell what they stock by degrading the product they do not stock.

All Latex products are good and have a specific purpose. We carry the 100% Natural (Talalay) and Organic (Dunlop). Both of these products are very good and come with a 30 year warranty.

Probably not. Even though there is a lot of good information on these sites, we have never seen one that is both accurate and neutral. Most of them are created by mattress companies that recommend their own products, a 3rd party for profit company, or Wanna Be Experts and Moderators. Before you purchase a mattress, make sure you feel comfortable with the company you intend to buy from. You may want to check the Better Business Bureau for their rating and the number of years they have been in business. We would like to sell you a mattress, but it has to be your decision.

Not at all. We may lack some of their overhead costs such as a high traffic location, high advertising costs, a commissioned sales force, a large showroom, etc. Other than down feathers, our mattresses lack nothing. You cannot top the quality of a mattress totally filled with Latex foam. If you have slept on one, you already know.

Your order will normally ship the same or next business day. Depending on where you live, the delivery time will be 1-5 business days.

Yes, as long as it is not Saturday, Sunday, or a holiday. Many people who are moving, going on vacation, or want to be home when the order arrives, choose to designate a certain date to have the order delivered. We do this for customers nearly every week – it is not an inconvenience.

Yes, but not shipped FREE. We will pass on whatever the shipping costs are for the service you want..

UPS now has affordable programs for Hawaii orders. Shiptohawaii.com is also a very good option. For Alaska residents, UPS now has a ground service available. Lynden Transport or any other company that brings freight up on a barge is a good option as well.

All California King layers of Latex have 4″ laminated to 80″ to get the 84″ length. Adhesive is nothing to be concerned with. The glue is water based and the bond is very strong.