Because of the supportive and cushy nature of latex and the many options for comfort you have using our Mini-Stack System, it is unlikely you will want to return the mattress. Less than 1% of the mattresses we sell are returned.

When we do get the occasional request, the #1 reason has nothing to do with the mattress itself, but with a lack of communication. Usually it is returned because the person buying it did not get permission from their spouse.

The best way to avoid an exchange or return is to order foam samples. You will then know exactly what you are getting. We will send up to 4 samples for a nominal charge. To order samples, please call 949.679.4800.

30 Day Exchange - Our goal is that you buy a mattress that is comfortable. Within 30 days of the invoice date, you may exchange one latex layer of the mattress - one time. We will pay for the freight charges of the exchanged layer. The customer is responsible for packaging and paying for freight charges of the returned item back to Foam Sweet Foam. Custom Items may not be exchanged.

60 Day Return - Within 60 days of the invoice date, you may return the purchase. There is an 18% return fee for any returned item. The customer is responsible for packaging and shipping charges back to Foam Sweet Foam. To receive credit, you must return all items listed on the invoice, including promotional items. Products not returned will be billed. All items must be returned in factory new condition. Custom Items may not be returned.

After 60 Days - No item may be returned or exchanged after 60 days.

Defective Products - If you receive a product that is defective, it will be replaced. Foam Sweet Foam will not refund the purchase price for the return of a defective product. You must notify us of the defective product within 10 days of the invoice date.